Return Policy

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Return Period

For consultation services, cancellation and refund requests must be made within the following timeframes:

Service cancellations must be requested at least 48 hours before the scheduled appointment to be eligible for a full refund
Cancellations made between 24-48 hours before the appointment may be eligible for a partial refund or credit
Once a consultation service has been completed, it is non-refundable

The return period is calculated from the scheduled appointment time. All cancellation requests must be submitted in writing via email or through our contact form.

Return Conditions

To be eligible for a refund or cancellation, the following conditions must be met:

The cancellation request is made within the specified time period before the appointment
The service has not yet been provided or completed
The request is made by the original purchaser or authorized representative
Payment was made through authorized channels

Refunds will not be provided for:

Completed consultation services
Services cancelled less than 24 hours before the appointment (except in cases of documented emergencies)
No-shows or missed appointments without prior cancellation
Dissatisfaction with style recommendations after service completion

Return Shipping Costs

As we provide consultation services rather than physical products, return shipping costs are not applicable. However, please note:

No shipping fees are charged for service cancellations or refunds
If you have purchased any physical materials or products as part of a service package, standard return shipping policies will apply to those items
Any shipping costs associated with physical products will be clearly communicated at the time of purchase

Return Process

To request a cancellation or refund, please follow these steps:

Contact Us: Send an email to welcomeY3mxs9K1m or use our contact form with your cancellation request
Provide Information: Include your name, appointment date and time, order number (if applicable), and reason for cancellation
Confirmation: We will acknowledge your request within 24 hours and confirm the cancellation
Refund Processing: If eligible, refunds will be processed within 5-10 business days to the original payment method
Notification: You will receive confirmation once the refund has been processed

Refund processing times may vary depending on your payment method and financial institution. Credit card refunds typically appear within 5-10 business days, while other payment methods may take longer.

Non-Returnable Items

The following items and services are non-refundable:

Completed wardrobe consultation services
Virtual consultation sessions that have been conducted
Wardrobe audit reports that have been delivered
Style guides and recommendations that have been provided
Services cancelled less than 24 hours before the scheduled appointment (except documented emergencies)
Gift certificates or promotional credits (subject to their specific terms)

Exceptions may be made in cases of documented medical emergencies, natural disasters, or other circumstances beyond your control. Please contact us to discuss your specific situation.

General Legal Requirements

This Return Policy complies with applicable consumer protection laws, including:

Consumer protection regulations in the United States
Distance selling regulations where applicable
State-specific consumer rights laws

Your statutory consumer rights are not affected by this policy. If you are located in a jurisdiction that provides additional consumer protections, those rights will apply in addition to the terms outlined here.

Please note that consultation services are considered services rather than goods, and different regulations may apply. This policy is designed to be fair and transparent while reflecting the nature of our service-based business.

Order Cancellation Policy

You have the right to cancel your service booking under the following conditions:

Before Service Delivery: You may cancel your booking at any time before the service is provided, subject to the time-based refund conditions outlined above
Cooling-Off Period: For services booked online, you have a 14-day cooling-off period from the date of booking to cancel without penalty, provided the service has not yet been delivered
Immediate Cancellation: If you cancel immediately after booking and before any service preparation has begun, you are entitled to a full refund

Cancellations can be made by:

Email to welcomeY3mxs9K1m
Contact form on our website
Phone call to +17175651122 during business hours

All cancellations must be confirmed in writing. Verbal cancellations should be followed up with written confirmation to ensure proper processing.

Refund Procedure

Our refund procedure is designed to be straightforward and transparent:

Request Submission: Submit your refund request through the methods outlined in the Return Process section
Review Period: We will review your request within 2 business days to determine eligibility
Approval Notification: If approved, you will receive an email confirmation with refund details
Processing: Refunds are processed to the original payment method within 5-10 business days
Completion Notification: You will receive a final notification once the refund has been completed

Refunds will be issued using the same payment method used for the original transaction:

Credit or debit card payments will be refunded to the original card
PayPal payments will be refunded to the original PayPal account
Bank transfers will be refunded to the original bank account
Other payment methods will be refunded according to their specific procedures

In cases where partial refunds are applicable, the amount will be calculated based on the services already provided and any applicable cancellation fees.

Service Cancellations

Wardrobe consultation services provided by Artisticscentaro are non-refundable once the consultation has been completed. If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance.

Rescheduling

We understand that circumstances may change. You may reschedule your consultation appointment up to 24 hours before the scheduled time without penalty. Rescheduling requests made less than 24 hours in advance may be subject to availability.

Refund Policy

Refunds for consultation services are only available if the service has not been provided and cancellation is made at least 48 hours before the scheduled appointment. Once a consultation has been completed, no refunds will be issued.

Satisfaction Guarantee

We strive to provide exceptional wardrobe consultation services. If you are not satisfied with your consultation experience, please contact us to discuss your concerns and we will work to address them.

Contact Information

For questions about returns, cancellations, or refunds, please contact us at welcomeY3mxs9K1m or visit us at 5400 Paxton St, Harrisburg, PA 17111, United States.